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How to get your films to us

Postal Address

Please use our order form for a printable address label  order form page

You can send your films to us any way you like, below are just a few recommendations


Royal Mail Info

Great for smaller packages that fit in a post box


Various courier companies for you to chose from.


Drop your films off locally in Farnham, Surrey

***By pre-arranged appointment only***

Click here for details for drop off


Collect+ Info


Fully Tracked

Drop off service


4.50 per box

We email you a link to print a box label then simply drop your package off at any of the 7000+ UK Collect-Plus drop points


Do you wish to add Collect+ to your order ? (click below)


no thank you



Collect+ is a very reliable third party courier company and has no association with Mr Scan Ltd.

We simply provide a quick and easy link to their services. If you have any doubts in using this service please do not use it.

They have the following trust score on Trust Pilot (July 2019)





How we return goods and digital files

Shipping services are selectable from our online checkout 

A Complete Second Copy of Your Scanned Images for Safe Keeping!

Download Option

You can now have your images downloaded straight to your computer over the internet.

It is very simple all you need to do is select the download option from the shipping section of our online shopping basket and your images will be available through a simple email link* on the day they are scanned. These links are secure and can ONLY be accessed by you.

This option is FREE, we don't charge any extra for our download service, this also saves on any return shipping charges. Your originals will be kept in storage for one calendar month after the download email has been issue then disposed of.

Click here for more details

No minimum order value !

A Complete Second Copy of Your Scanned Images for Safe Keeping!

A Complete Second Copy of Your Scanned Images for Safe Keeping!

A Complete Second Copy of Your Scanned Images for Safe Keeping!

Standard UK Parcel Return

Standard 1-4 day parcel return delivery using various couriers or postal services depending on package size

A Complete Second Copy of Your Scanned Images for Safe Keeping!

International shipping also available from our checkout


Return shipping details

All parcels are sent at your own risk we use reputable courier companies and Royal Mail post to return your parcel. We can not be held responsible for any parcels lost or damaged, we can offer an insured option if you prefer or we can simply allow you to arrange your own courier collection we are totally flexible.

We do not visit our courier everyday. When you receive details of a shipment it is not necessarily the day it has left us.


Our success rate for originals being returned over the last 14+ years is over 99.9%

Our success rate for digital files being received by the customer is 100%

If however you have your own preferred courier for the return service we are more than happy for you to arrange this, we will let you know when your order is ready for collection and you will need to supply us with documentation.

If a parcel is lost or damaged on its return journey from us then we will replace the digital media according to our terms and conditions.

If you have not selected our Collect+ courier service at our checkout (Prepay service) and you use this service then this will charged for upon completion.

Please note: Mr Scan is not liable for any third party courier company including this Collect+ service.





Mr Scan Ltd

40 Bricksbury Hill Farnham Surrey GU9 0LZ

Registered in England and Wales number 6640151    VAT Number: 212 8736 15

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Copyright 2021 Mr Scan Ltd. All rights reserved.